
Customer satisfaction is our top priority and we want you to be completely satisfied with your purchase.
We ship within the United States and Canada. Shipping expenses to Alaska and Hawaii may vary and
customers will be notified regarding any additional shipping fees.
PLEASE INSPECT YOUR ORDER IMMEDIATELY UPON ARRIVAL. DO NOT DISPOSE OF THE BOX OR
ANY PACKAGING MATERIALS UNTIL YOU HAVE INSPECTED YOUR ORDER AND ARE SATISFIED
WITH THE PRODUCT YOU HAVE RECEIVED. If your product was shipped to you by freight carrier
please inspect the product for visible damage before the carrier leaves. Please make any notations on
the Bill of Lading (delivery receipt). In the unlikely event that your order is incorrect, missing parts,
damaged or defective, please call us within 14 days of receipt and we will coordinate exchange or
replacement at no additional cost. Our customer service hours are Mon-Fri 9:00 AM to 5:00 PM Central
Time.
We have set specific guidelines to ensure a quick and hassle-free return process. If you are not
satisfied with your purchase, you can return or exchange the product within 30 days of receipt as long as
the product is returned in new, unused, and resalable condition inside its original packaging. All
products properly returned under this policy are eligible for a refund, which may include an in-store credit
or credit to the original method of payment. We will credit you for the total purchase price, upon receipt of
the product, less any applicable restocking fees. Certain orders cannot be returned due to their
uniqueness and/or personalization to your specific request. Additional fees may apply if not returned in
original packaging. All shipping and handling fees are not refundable. Return shipping costs will be at
the customer's expense. Some of our products are offered with free shipping, so please note if you
return a product that has free shipping our actual outbound shipping costs will be deducted from your
return refund. Returns will be inspected prior to issuing credit. Please keep in mind, credit card and
online payment companies vary in the time they take to post credits. Please contact customer service at
1-877-401-4645 for specific instructions on your return.
Use Of Site
Products and information on this site and affiliated stores are not intended to diagnose, treat or cure any
health condition. If you have any health condition, health concern, pain or discomfort, it should be
evaluated by a medical doctor before using or continuing use of any product on this website and
affiliated stores. This site may contain other proprietary notices and copyright information, the terms of
which must be observed and followed. Information on this site may contain technical inaccuracies or
typographical errors. Information, including product pricing and availability, may be changed or updated
without notice. Ergo360 LLC and its subsidiaries reserve the right to refuse service, terminate accounts,
and/or cancel orders in its discretion, including, without limitation, if Ergo360 LLC believes that
customer conduct violates applicable law or is harmful to the interests of Ergo360 LLC and its
subsidiaries.
Ergo360 Terms and Conditions
Platteville, WI
Toll Free: 1-877-401-4645
Direct: 608-237-6418